If you’ve ordered multiple items, you may receive them in separate parcels. That’s because we ship from two fulfilment centres depending on stock and origin: one in the UK (for priority delivery collection) and one overseas (China) for items that are stocked there. Each parcel may have a different courier and tracking number, and also a different delivery timeframe.
- UK-stocked items: typically arrive in 2–4 business days.
- China-stocked items: typically arrive in 5–14 business days.
This approach helps us keep a wide product selection while still offering fast options for UK-stocked goods.